Terms and Conditions.


Terms and Conditions for Altar Decks

These terms and conditions govern your use of the Altar Decks website and any related services provided by Altar Home Transformations ABN 51 644 719 522, hereinafter referred to as "Altar Decks."

By accessing the Altar Decks website, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not access or use the website.

1. Website Use

1.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1.2 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

1.3 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.4 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

1.5 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1.6 From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2. Limitation of Liability

2.1 In no event shall Altar Decks, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort, or otherwise.

2.2 Altar Decks, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

3. Collection of Data

3.1 Altar Decks may collect and store personal information you voluntarily provide through the website, including but not limited to name, email address, and phone number. This data will be used solely for the purpose of providing services and communication related to Altar Decks.

3.2 Altar Decks may also collect non-personal information, such as browsing patterns and site usage statistics, to improve the website and user experience.

3. Governing Law

3.1 These terms and conditions are governed by and construed in accordance with the laws of Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

4. Changes to Terms

4.1 Altar Decks reserves the right to revise these terms and conditions at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these terms and conditions.

5. Contact Us

5.1 If you have any questions about these terms and conditions, please contact us at admin@altarhometransformations.com.

By using the Altar Decks website, you signify your acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.

Terms and conditions for Maintenance Packages:

  • All package deals must be paid in full upfront on the first visit in order for discount to be applied.

  • All package deals are valid for up to 3 years from the date of the first visit.

  • All package deals are only valid for the services listed in which they contain. They are not valid for any other services or exchange of another service. Any additional duties or repairs required on the Deck will be an additional charge at the owner’s decision if they wish to proceed with an additional service.

  • All package deals are for the same deck that was established for the maintenance plan by Altar.

  • After the first visit, package deals are non-refundable or exchangeable for any other services.

  • If you move from the property, you can pass on your package deal onto the new owner, however the same policies must still apply.

  • Altar Decks reserves the right to no longer provide or to cancel a service if at any time the site no longer complies with workplace health and safety due to the access of the site or its conditions. If this was to occur another time for the maintenance visit can be agreed upon by both parties.

  • Bookings can be made upon the owners discrete or times that are needed for the maintenance. Bookings will need to be made with relevant notice periods for both parties as well as depending on the availability of Altars Deck Maintenance team. Booking Deck maintenance visits in advance is recommended.

  • Altar is not responsible for the condition of the Deck should there be any environmental damage such as heavy foot traffic, scratches or other physical damage that has occurred on the Deck. Altar can give guarantees for product durability for the deck, however time frames for each product to be effective are dependable on the external factors, geographic locations and environmental factors in which the Deck is located. Our guarantees do not include damage that has occurred on the deck from external factors. If there are damages that have occurred in between maintenance visits, our technicians can establish the leading cause of the damages and consult options for repairs if necessary. This is a free consultation and quote that we can offer should there be a need for further repairs throughout the maintenance visits.

  • If you require changes in colours, stains or products throughout the maintenance visits this must be established between Altars Technicians and the owner prior to booked visits. There may be additional charges if you require to change to a higher costing product or service for your maintenance visit.

Terms and Conditions for the provision of contracted works

The contractors are Michael and Joshua Reyes, trading as Altar Home Transformations ABN 51 644 719 522, his successors and assigns or any person acting on behalf of and with the authority of Michael  or Josh here in after called “Altar”.

The Client includes the person or persons to whom the relevant Quote is addressed together with any owner of the Property which is the subject of the Contracted Works, hereinafter called “Client”.

Quote means the price and works specification document issued by Altar in relation to the Contracted Works and which has been accepted in writing by the Client. The Quote is an integral component of these Terms and Conditions.

The Contracted Works are the professional services depicted in the Quote.

Altar agrees to complete the Contracted Works in accordance with the specifications within the Quote and subject to these Terms and Conditions and the Client hereby accepts the Quote and agrees to comply with the obligations set out in these Terms and Conditions:

1.Scope of Contracted Works

1.1 Altar has relied on the advice given by the Client, both verbally and in writing in respect of the extent and nature of the scope of the Contracted Works.

1.2 The Quote sets out the methodology and materials to be used by Altar to complete the Contracted Works and the Client hereby acknowledges that the Quote correctly interprets their instructions and advice in respect of the Contracted Works.

1.3 The Client shall be fully responsible for any additional costs incurred by Altar due to extra work requested by the Client or due to incorrect or insufficient information provided to Altar for purposes of creation of the Quote. Any additional works will be subject to a variations.

1.4 Altar shall exercise all care in minimizing any possible damage to the Client’s.

Property or to surrounding properties. Should an incident occur with Altar as the party at fault then Altar will rectify the matter at their own expense. In so doing, Altar shall be entitled to determine the method of any rectification, providing that it is carried out by appropriately licensed persons and is performed at a professional standard.

1.5 If the Property is unoccupied when the Contracted Works are being undertaken, the Client warrants that the electricity and water are both connected for the duration of the work undertaken and that the premises are and will be secure for the said duration.

1.6 If the Property is occupied when the Contracted Works are being undertaken, the Client shall ensure full co-operation by all occupants in allowing Altar to have reasonable access to the relevant areas and to have minimal disruption to the work being undertaken.

1.7 The Client is obligated to inform Altar of any potentially dangerous items or areas that are contained within the Property, including all external areas.

1.8 The Client acknowledges that Altar is dedicated to protect and preserve the safety and welfare of all persons working on site and observes all NSW or QLD workplace safety standards and the Client undertakes to ensure full co-operation with Altar in respect of such matters.

2. Payment Terms

In the absence of any contrary information in the Quote, payment terms will be:

2.1 The Client has a “cooling-off” period of 7 days following the receipt into Altars bank account of the agreed Deposit made on acceptance of contract.

2.2 The Client may cancel their acceptance within this period, in which case the deposit paid is fully refundable.

2.3 The Client may specifically request that work should commence prior to the expiration of the “cooling-off” period, and if that arrangement is accepted by Altar, the cost of any materials ordered by Altar shall be deductible from any deposit that would otherwise be refundable upon cancellation.

2.4 Payment of any progress payment or work completion invoices issued by Altar is due immediately upon receipt of the relevant invoice by the Client.

2.5 Where a progress payment invoice is not paid in accordance with the preceding Clause, Altar may, at its sole discretion, suspend the Contracted Works until such time as the invoice is actually paid.

2.6 In the event of any default by the Client, Altar shall have an unfettered and irrevocable right of entry to the Property to retrieve any and all materials acquired by or supplied by Altar with the intention of performing the Contracted Works, the cost of such retrieval and (if appropriate) subsequent re-delivery to the Property shall be borne by the Client.

2.7 If payment is not received immediately upon issuance of the invoice by Altar then Altar will accrue interest on the outstanding debt starting after a period of 24 hours after the date of the invoice being issued (excluding weekends).

2.8 Interest on any overdue debt to Altar will be accrued at an annualised interest rate of the Westpac credit card interest rate +5%. This will be charged on the outstanding balance daily.

2.9 If any outstanding amounts are left unpaid after a period of five business days, Altar will exercise it's discretion and refer the debt to a debt collection agency.

3.0 General Matters

3.1 These terms and conditions and any contract to which they apply shall be governed by the laws of the state in which the Contracted Works were undertaken or intended to be undertaken, and are subject to the jurisdiction of the relevant Courts in that state.

3.2 Words implying the singular shall include the plural and words implying any gender shall include other genders and words implying persons shall include corporations.

3.3 Notices or invoices issued in respect of these terms and conditions or any relevant contract are required to be sent by email to the email address of Altar or the Client as shown in the Quote. If such notice or invoice was sent on a weekend or public holiday recognised in either NSW or South East Queensland, or after 4pm on any other day, it shall be deemed to have been received at 9am on the first business day after it was sent, or in any other case at 5pm on the day it was sent.

3.4 Altar is licenced to operate in NSW and Queensland and any dispute regarding workmanship or unpaid claims may, at the discretion of Altar, be interpreted and managed in accordance with the relevant Building and Construction Industry legislation within the appropriate state.

3.5 Any complaint made against Altar by the Client shall be made in writing and complaints about workmanship must be made within 10 days after completion of the Contracted Works.

3.6 Prices stated within the Quote or any other communication by Altar are subject to increases in the cost to Altar of materials required to perform the Contracted Works between the date of the Quote and time of purchase of such material by Altar. This clause will also operate where a change of colour nominated by the Client causes an increase in the cost to AltarAltar shall, if requested, provide reasonable information to support any claim under this provision.

3.7 Altar is entitled to recover from the Client all costs it incurs to enforce its rights under these Terms and Conditions, including legal fees or debt collection costs. Interest, a rate equivalent to standard Westpac credit card interest plus 5%, shall be payable by the Client on all monies owing to Altar for any period where such monies are overdue.

3.8 Where more than one person is registered as the owner of the Property, these Terms and Conditions must be signed by all such registered owners. Where the owner of the Property is a corporation, these Terms and Conditions must be signed by all Directors of the corporation, each of whom is required to guarantee the due performance of the Client in respect of all of the obligations of the Client under this Agreement.

3.9 In consideration of Altar agreeing to perform the Contracted Works, the Client charges all of its rights, title and interest (whether joint or several) in the Property to secure the performance by the Client of its obligations under these terms and conditions (including, but not limited to, the payment of any money).

3.9.1 The Client indemnifies Altar from and against all the Contractor’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising the Contractor’s rights under this clause.

3.9.2 The Client irrevocably appoints Altar or his nominee as the Client’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 3.9 including, but not limited to, signing any document on the Client’s behalf.

3.10 Altar, in its absolute discretion may engage sub-contractors to perform the Contracted Works, or any part thereof. Altar shall be responsible to the Client for the conduct and workmanship of such sub-contractors.

3.11 The Client acknowledges that Altar accepts no responsibility for any

authorities or approvals that may be required by or from third parties in terms of the materials or services covered by the Quote or associated contract.

3.12 Failure or delay by Altar to insist upon due performance of any particular term or condition herein shall not be deemed a waiver of any remedial rights of Altar in respect of such breach.

These Terms and Conditions, together with the relevant Quote by Altar

represent the complete contractual arrangements between Altar and the Client and no variation shall be recognised without it being in writing signed by Altar.

Except as provided by law, no party other than Altar and the Client has any standing in respect of this contract. I have read, understood and agree to these terms and conditions and I accept this quote. I warrant that any person required to be a signatory under Clause 3.8 herein has also signed this document.